Please allow me to introduce myself . . . (yes,  please, hear that to the tune of the Rolling Stones – with bonus points if you can Name that Tune!)

Beyond the obvious of me being a Resume Writer and Interview Skills Coach, my background includes:

— teaching in many environments and 

corporate training and curriculum development

I consider myself an employee advocate and fan of B-corps, CSR (corporate social responsibility) and 3P’s (people, planet, & profit).

In a nutshell, that means I support companies that make their bottom line about more than JUST financial returns, and operate in a way that showcases those values. Check out those links to learn more about sustainable business models for the 21st century! I also write about these sometimes on my blog in the Future of Work section

Background Basics

  • Resume Confidence began in 2002, as I became an independent Resume Writer & Interview Skills Coach, working with private clients from around the country
  • Resume Reviewer for international placement firm
  • Contract Writer for two executive search and resume writing firms
  • Resume Editor & Workshop Creater/Instructor for an arts college in their Career Service Department
  • Career Placement Specialist in Portland Community College’s Career Services Center with Work Net/One Stop national government funded program for students and any adult job seeker
  • Resume Reviewer for Local Hires and Women for Hire job fairs in Tampa
  • Member/participant with Career Directors International and Career Management Alliance

Also check out my LinkedIn Profile – Let’s Connect!

It tells the details of my career path…

How I got here

People often ask me how I got into a non-traditional career like resume writing.

In some ways, it started quite unintentionally, when I quite by chance, became the official resume writer within the Kelly Services temp agency where I worked (my LI profile tells that story).

I’ve been working since age 14. I’ve also had job gaps, like many people do (mine are largely from long term travel in my 20’s).  I was, like so many are, trying to find my path. Along the way, I reworked my own resume a LOT, often with help, both professional and from friends, which definitely helped me hone my skills along the way.

This all turns out to be one of my secret strengths –– I really believe my own winding path through various fields from non-profits to large corporations, gives me a special insider’s understanding of many of my clients.

This helps me effectively work with:

  • Clients with multiple interests and therefore many skills/talents & backgrounds (and how to weave them together in a clear, cohesive resume)
  • Job changers / career changers that want to apply their skills in a new role and/or industry (as I’ve done, for myself, and so many clients)

This taught how to help you:  

  • clarifying what you want to do NOW, then
  • drawing out the transferable skills from those many past jobs and projects and
  • presenting them on the page as a sellable ‘brand’
  • in a clear, concise content targeted for my clients’ ideal work.

But you don’t have to take it from me

I am quite honored to report that 50% of my business comes from referrals from happy customers, many of whom return for updates and more coaching years later. As some of those happy clients have said:

“Thank you for your advice. Should I need career assistance or resume advice in the future, I will not hesitate to contact you.” – Celeste, Marketing graduate, Florida


“Shannon was recommended to me by a dear friend . . . She knew what questions to ask to highlight my accomplishments . . .  I was so pleased I recommended Shannon to a friend who used her services also.” – Linda, Processing Coordinator, Illinois

My clients are the ones that named my company Resume Confidence:

Time and again they would say that our work together helped them feel such relief and just so much more relaxed and self assured in their job search and ability to get a job, in place of the anxiety and uncertainty they had been feeling previously.

And thus the name of my business was born, “Resume Confidence” – helping job seekers resume (reclaim, regain) their confidence in themselves, and their job search!

In their words:


“Shannon took the frustration out of resume writing for me…I feel much more confident going out in search of a new position.” – Valerie, Attendance Clerk/Summer School Secretary, Illinois

“Thank you for your resume guidance. It’s really rejuvenated my search and my spirits. I never would have gotten Home Depot (for HR Manager position) interested in me with my old bloated resume.” – John, Human Resources Manager, Oregon

“I called upon Shannon for her assistance in preparing for an interview with a federal government agency . . . Shannon was very familiar with (behavioral) interview process and her expertise was incredibly helpful . . . She walked me through my answers and gave me a significant amount of constructive feedback . . . Her many years of experience allows her to tailor her sessions to each of her clients. She knows what information will make you stand out from the crowd and give you the advantage over the other candidates.

Shannon’s expertise and experience gave me the preparation necessary to give a strong interview and I ended up receiving a job offer. I would definitely recommend her services in preparing for an interview, reviewing/writing a resume or assistance with cover letters.”
Lauren (name changed, of course!), Special Agent Recruit, FBI, Florida

How can I help you get your next job offer?

Check out the Services page for how we can begin working together!