Client Testimonials

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I Feel Much More Comfortable & Confident Now

“This is helping so much, I really can tell this (interview) practice and your input is helping me. I already feel much more confident & comfortable answering the questions.” -

I Know Now – Write Individual Cover Letters (Not a “One Letter for All”)

“Thank you so much for taking the time and making the effort with my resume.  It looks good and concise and gets to the point.  I saved your advice pertaining

Interview Practice VERY worthwhile!

“Thanks again for squeezing me in at the last minute. It was VERY worth while for me, now I have to go practice!” – Liz, Non-Profit/Volunteer Management, Oregon

I Got a Prestigious Job with My New Resume!

“Thank you for the time you spent on this (resume) with me . . you’ll be pleased to know that this one you helped me with got me a prestigious

LinkedIn Profile Make Over a Success!

“Oh my gosh Shannon! I LOVE, LOVE, LOVE the work you’ve done helping me to expand on my LinkedIn profile!!!! It looks great, sharp and feels conversational, which is EXACTLY

I am Now Employed!

“Thanks to you & your hard work on my resume, I am now an employed person.  Thank you very much, the resume was outstanding & if it wasn’t for you,

My Resume Now Tells My Story

“Thank you so much for crafting such a great resume for me. You are really great at picking up on details and capturing the essence of a person. I really

Interview Coaching Made Me Prepared – Exception Service!

Shannon’s fantastic!   I had already used one of the interview coach’s that come up at the top of the Google search, but was not overly impressed with the service I received

“Do You Want To Succeed?”

  “Shannon is a great motivator! Extremely professional, focused and sensitive to the needs of her clients. She tells it like it is and promotes practical ways to succeed. She

Another Happy Former Client Returns

“I’m happy to pay for your time. I have always had success with your resumes. Glad your still working in the industry.” – Liz, High School Teacher, Illinois This client

My New Resume is Getting Me Interviews!

“I will say that my resume & its format . . .are definitely working . .  AT & T Broadband called the same day they received it. This is the

Resume Confidence Gets Results:

“Two days after receiving my final resume from you I applied to a non-profit that I’ve always admired.  36 hours after submitting the resume we rewrote together and cover letter

I Now Look at My Accomplishments Differently!

“Shannon took the frustration out of resume writing for me.   We went through an interview process where Shannon drew information out of me, things I had forgotten or did not

Your Guidance Rejuvenated My Spirits!

“Thank you for your resume guidance.  It’s really rejuvenated my search and my spirits. I never would have gotten Home Depot (for HR Manager position) interested in me with my

Take it from an HR Manager . . .

Straight from my Resume Confidence Facebook page: Stephanie Goddard Resume preparation is CRITICAL for interview preparation. I agree with your thorough style completely. Thursday at 1:34pm · Unlike ·  1 Resume Confidence by Shannon Terry Thanks,

This Process Helped Me Regain Control of My Life

Thank you Shannon.  This process definitely gave me more than I bargained for — in a good way.  This was a giant step in taking back control of my life.

Interview Prep for FBI Wins Job Offer

“I called upon Shannon for her assistance in preparing for an interview with a federal government agency.  Preparation was essential.  Shannon was very familiar with (behavioral) interview process and her

I Feel Better, Empowered! Thank you!

“You’ve done an awesome job with this (resume) – I feel so empowered – thank you so much!” – Rylie, Graphic Design, Florida “I’m glad you were able to pull

Shannon Came Recommended, Then I Recommended Her

“Being someone who had never had a resume I was afraid to start, let alone know where to start. Shannon was recommended to me by a dear friend, I contacted

More than just a Resume Writer….


I was so thrilled by this feedback from someone that found me online, I have to share:   

Frankly, I am intrigued by your method of presenting yourself.  Might be an odd way to say this.. but, I felt you weren’t presenting yourself just as a resume writer who will write a resume, get paid and move on.  Seems you approach your job more like holistic medicine…  wanting to help a person not just get something done but help the person help themselves get the job done…”   


Job searching is challenging.  I believe it’s a combo of concrete work on marketing materials like resumes AND addressing our fears, insecurities & building confidence that together make for a successful job search!

3 Great Reasons Staying Active Helps a Job Search

A job search client was telling me about all the professional networking groups he attends, about an interviewing workshop he was going to, and was quite interested when I mentioned he might like to join Toastmasters, an internationally known group for learning and practicing public speaking.


I commended him for his diligent activities, but, immediately encouraged him, as is my tendency, to make sure he relaxed, enjoyed some of his free time while he had it, and basically not to overdo things.


I do this to balance out the messages I believe we usually get from our culture, our own ideas of ‘what people will think’, and guilt coming from ‘not working hard enough’ to find a job.


To my suggestion he replied, “Yeah, but I need to stay active or I get too down and unmotivated to do anything.


In thinking more in depth about his strategy, I definitely see wisdom in his approach.  I realize that even for myself, having a schedule of regular activities each week helps me organize my own flexible working style, and having some of my time committed to different pursuits does provide more structure and efficiency to the work I do during the rest of my unstructured time.


There are other obvious benefits to keeping busy as well:  you meet new people and have more opportunities to network and make business contacts and friends; you might learn new skills that could be added to your resume.


An activity such as weekly volunteer work or consulting jobs you do independently can also be added to your resume to fill the job gap created during your work search.


So while I do also encourage you to enjoy this “time off” while job searching by relaxing on the beach, in your hammock out back, or casually watching sitcom reruns, why don’t you also flip through a community college continuing education brochure for interesting classes, or look through your local newspapers and free magazines for information on local networking groups and events.  Keep your eyes & ears out for somewhere to volunteer in your community a few hours a week, whether or not the work is related to your professional field.


If you can use your professional skills to benefit a local non-profit as a volunteer, that’s excellent, but not necessary.


Consider joining a local group that does activities in an area of interest to you, such as the Sierra Club or the PTA, or join Toastmasters to improve not only your public speaking skills but your overall conversational skills and confidence.  Presentation skills are a great transferable skills, always helpful, whether you’re addressing the School Board, training co-workers on a new system, or giving a ‘roast’ for your father’s 65th birthday party.




Stay active and engaged in your life and community and the energy you put out there will fuel you for the job search activities you now need to fit into your newly busy schedule!


Job Searching Can Be FUN!


Okay, to be truthful, not usually.


BUT, we can choose to have some fun with it if we want to, because our attitudes and frame of mind can be sensed by employers.

 The Lionel Richie Method of Job Search?

Grumpy, beat down, or resentful?  Your interviewer will sniff that out like a bloodhound to a raw piece of meat.


Feeling good, positive, hopeful?  Your good nature will also shine through, unmistakeable.  By nature, people are attracted to confidence and ease.


Have a good laugh whenever you can. Do things that are fun when you’re not job searching.  PLAY! It’ll relax you & you’re easy going happy frame of mind will shine through in your interviews, and even the tone of your writing in cover letters, social networking posts, etc.!


 What Not to Wear:


And join my Facebook page for Resume Confidence by Shannon Terry. Most Fridays, in the spirit of good fun, I post a “Friday Funnies” to give you a chuckle & lighten your spirits after a long and diligent week of job searching.  (I also post lots of tips and share articles I find elsewhere relevant to job seeking and career topics for the currently employed (my past clients and others), too.)



Jimi on Jobs:


Be the “Big Fish” in the Great Sea of Applicants . . .


Here are some tips on how little details can make a big impression:


  • Tailor/customize your cover letter & resume to the specifics in the job posting.  Yes this is extra work for you, but if it’s a job you are really interested in, the extra effort is worthwhile.  Match your language to the language of the advertisement.  For example, if the job posting stated they wanted a teacher or two years of teaching experience, I’d use the words “taught” “instructed” in my cover letter/resume more often than I would say “trained” or “facilitated”, even though all words are basically synonymous.


  • Ask ahead of time how many people will be in the interview and what time you should arrive



  • Remember names, use them once in a while during the interview.  Most people have a hard time remembering names so if you do, that may impress the employer.  Just don’t overuse their names . . . am I the only one that this annoys?  I doubt it!


  • Bring extra copies of your resume for everyone in the interview, plus one or two extra, just in case, and offer to distribute at an appropriate time in the interview (i.e. they start fumbling around in their piles of paper saying “I saw on your resume . . .”)  Often in group interviews, not everyone has a copy.  Providing one helps them feel included and on the same page as the rest of the interviewers.


  • Bring a portfolio or samples of your work to offer during an interview, if your work is something you can bring with you.  I keep mine discretely in my bag, only taking it out if it feels appropriate to do so.  It shows preparedness and that “extra touch” or “extra mile”, that you are indeed interested in the job and confident in your work.


  • Bring a list of references with contact information to the interview to offer at the end.  This can include copies of letters of recommendation as well.  Offer these if it seems appropriate, too.


  • Get a business card(s) at the end of the interview.


  • Follow up quickly with a thank you letter for all interviewers (or at least the key hiring staff.)  The business card (see above) ensure correctly spelled names, a professional detail that will impress.  If you can’t get cards for everyone, discreetly enlist the help of the receptionist on your way out if you can.


  • Contact your references ahead of the interview to give them the heads up that a certain company and/or person may be calling for a reference.  Call ahead of time, some employers call your references before you even get home from the interview! Give your references the job title & general duties so they are prepared for the phone call when it comes. You can even supply your references with information you’d like them to share with the potential employers.  Many people appreciate getting some direction from you on what they should say. And, most employers will be impressed if your references say “Oh, good, I’ve been expecting you, Sara told me you would be calling.”


“Let your net always be cast.  In the pool you least expect it, there will be fish.” – Ovid

7 Transferable Skills – and How To Talk About Them

Regardless of your field, there are several key skills that almost any job requires or values.  They are skills that translate from one type of job into another, regardless of the industry or type of environment.


Here are a few examples of what are often called ‘transferable skills’ that are valuable to most any employer:

  • Written and verbal communication
  • Computer skills – general familiarity with the internet, a Windows environment, and well known software such as the Microsoft Office products
  • Problem solving ability
  • Ability to change and adapt to change
  • Ability to learn new skills
  • Customer Service experience
  • Management/Supervisory experience


Although you do want to make sure you also communicate specific technical skills and concrete accomplishments on your resume, being able to demonstrate your ability to talk through a conflict constructively with a client, learn Power Point to create a slideshow for a presentation, or navigate a corporate merger and it’s multiple changes to policy and staffing are all a part of the core skills and adaptability that many employers expect.


Because these skills are less concrete, it’s often easier to explain your knack for problem solving, for example, with stories from past experiences that prove how you creatively found and implemented solutions to challenges.


Share these examples during the interview, or in brief in a cover letter ‘teaser’ story.  If you have experienced a restructuring of your department, or been in a company bought out by another, including a story of how you successfully adapted to those changes is usually quite valuable to a new employer in this ever changing, shifting new working world.


Employers want employees that are flexible and willing to change and grow with their organization, especially since human nature is to resist change and fight for stability.


Computer experience is necessary in almost every field nowadays, so demonstrating any and all computer software programs you know and to what level of proficiency is important to most employers.


During your job search if you have the opportunity to take a class to increase your computer skills, or practice your skills using tutorials at temporary agencies, a local community college, or local career center, by all means, do so.  Investing in relevant education is always a good value.  Showing you have learned a new program recently also communicates your willingness and ability to learn new skills.


Remember to mention the other transferable skills that may be relevant to your new job and employer:

Customer service skills, leadership, organizational skills, initiative on the job, creating more efficient systems and processes, relationship building, and sales and negotiating skills are among the traits and experiences that have value in most any position.


Make sure you have example stories of when you demonstrated these skills and qualities to ‘prove’ your experiences.  Just because you say you can doesn’t mean much – showing how and when you did in the past is much more persuasive and impressive.


Feel Free to Quote Me . . .


How about a collection of my favorite work/career/right livlihood/follow your passion quotes? I collect quotes.  I find so much inspiration in them.  Hope you do, too.

And please, add your favorites in the comments area!



Find a job you love and you will never work a day in your life!”— Confucius

Don’t let the noise of others opinions drown out your own inner voice.  And most important, have the courage to follow your heart and intuition.  They somehow already know what you truly want to become.  Everything else is secondary.” – Steve Jobs



To love what you do and feel that it matters, how could anything else be more fun?” ~ Katharine Graham

Let the beauty we love be what we do.  There are a thousand ways to kneel and kiss the ground.” ~ Rumi

When love and skill work together, expect a masterpiece.” — John Ruskin

Everyone has been made for some particular work, and the desire for that work has been put in every heart.” ~ Rumi

‎”You’ve GOT to find what you love . . . work is going to fill a large part of your life and the only way to be truly satisfied is to find what you love . . . if you haven’t found it yet, keep looking, and don’t settle. As with all matters of the heart, you’ll know when you find it . . . Don’t settle.” – Steve Jobs

“What I know is, is that if you do work that you love, and the work fulfills you, the rest will come.”~ Oprah Winfrey

“Somewhere someone is looking for exactly what you have to offer.” ~ Louise Hay